Customer Service Administrator
- £23200.00 - £26260.00 per annum
- Full Time
- Chester
- Travel and Tourism
- 13/11/2024
- Office Support
- BBBH8563
- Customer Service Administrator
- Permanent
Adaptable Recruitment are delighted to be partnering with a growing travel organisation who are looking for an Administrator to join the organisation on a permanent basis.
The role can be site based in Chester, hybrid or fully remote. This opportunity is ideal for an office administrator or customer service administrators looking for a new opportunity. The role does have a requirement for some weekend and evening work.
Salary/benefits:
- up to £26,260 DOE
- Bonus scheme
- Pension scheme
- 22 days holiday plus bank holidays increasing with length of service
- EAP
- Staff discounts
Job Duties:
- Identifying failure issues and reporting them through the correct internal channels.
- Utilising supplier systems to re-book customers.
- Process payments securely and accurately.
- Ensuring all information inputted into the system is accurate.
- Working to, and exceeding, targets.
When will interviews be taking place?
- Interviews will be happening as soon as possible
Ideal experience
- Previous administration or customer service administration experience
- Excellent customer service skills
- Excellent organisation skills
- Experience working in the travel sector is desirable.